Packages

IT Peace of Mind

We get it; software upgrades, security updates, and virus protection are not part of your job description! Keeping your technology working is OUR JOB! We offer your peace of mind and confidence with our flexible support packages.

We support businesses of all sizes, from home offices to enterprise. In addition, we offer a loyalty program that decreases our hourly rate by $10/hr! Just another way that McMaster Technical is Making Tech Easy.

Monthly Packages

Support Plans: How Many Computers Require Support?

Enterprise-Level Tech Support

When it comes to enterprise-level support and solutions, we pride ourselves on our field experience and the scale of our knowledge. We’ve been servicing Calgary for over 20 years and have secured key partnerships and certifications so you can rest assured that your company’s computers, servers, and information architecture are the hands of professionals.

Making Tech Easy

Our people love tech, and we derive great satisfaction in making technology easy to use for you. Just read some of our FIVE STAR Google reviews and you will see how we go beyond expectations to deliver on our promise.

Our Process

  • We perform preventive maintenance to maximize your uptime.
  • We are your one-stop-shop for business software, hardware and tech support.
  • We specialize in serving law firms, accounting firms, and health & wellness.

Tech Support

  • On-site Tech Support
  • Remote Tech Support
  • Multi-location Support

Hardware

  • Phones
  • Computers
  • Work Stations
  • Laptops
  • Servers
  • Printers
  • Scanners
  • Supplies
  • USB and hard drives

Cloud Backup

  • Carbonite Unlimited
  • Acronis Back Up

Websites & Email

  • Website development
  • Website and Email Hosting
  • Office 365 (Exchange)
  • Cloud Backup
  • Search Engine Optimization
  • Search Engine Marketing
  • Social Media Management
  • Mobile App Development

Software

  • Microsoft Windows
  • Apple Mac OS
  • Adobe Creative Cloud
  • Microsoft 365
  • Quicken
  • EZLaw
  • Nuance
  • Dragon Naturally Speaking
  • Intuit Quickbooks
  • Chirotouch
  • LexisNexis
  • PCLaw
  • MindBody

Networks

  • Wireless and cabled routers
  • Managed and Unmanaged switches
  • Network Load Balancing
  • Network Attached Storage
  • Wireless Access Points
  • Server and Internet access security
  • Data Cabling

VoIP PBX Phones

  • Phones
  • Support

Contact Us for a Custom Quote

Our motto is “Making Tech Easy.” McMaster Technical has been serving Calgary for over 20 years, and we are proud of our hard-earned 5-star Google Business rating. We’re ready to serve and look forward to meeting you.

  • Please enter a number greater than or equal to 15.

Our Partnerships

Home Office Plan

We appreciate that the modern professional works remotely and often from home. For clients that have just one or two computers to manage, we have an introductory offer that includes anti-virus protection and remote tech service. We also include a whopping 50 gigabytes of offsite file back-up to keep your data safe so you can operate with confidence.

Starting at $99/month!

Remote Support 1 hr
Off-site Storage 50gb

Included Value


Anti-Virus included
VPN (seats) included
File Server supported
Domain Server $50

(additional computers $40)

Ready for a Quote?

Our motto is “Making Tech Easy.” McMaster Technical has been serving Calgary for over 20 years, and we are proud of our hard-earned 5-star Google Business rating. We’re ready to serve and look forward to meeting you.

  • Please enter a number from 1 to 2.

Small Office Plan

We keep your team running lean and mean by setting up a secure file server so that company can safely access and share work files.  We offer monthly on-site support and on-call off-site remote services. The small office support package equips up to 6 computers with VPN access and anti-virus protection.

Starting at $179/month!

On-site Support 1 hr
Remote Support 1 hr
Off-site Storage 75gb

Add-ons


Anti-Virus included
VPN (seats) included
File Server supported
Domain Server supported

(additional computers $40)

Ready for a Quote?

Our motto is “Making Tech Easy.” McMaster Technical has been serving Calgary for over 20 years, and we are proud of our hard-earned 5-star Google Business rating. We’re ready to serve and look forward to meeting you.

  • Please enter a number from 3 to 6.

Large Office Plan

We recognize the technical and logistical challenges of running larger businesses require significant infrastructure and support. For Large Office clients, we provide double the support hours included from the Small Office Plan and also increased off-site storage to a whopping 100 GB!

To help customers with multiple physical locations, we are including a Remote File Server that will enable your team members to securely access your files from anywhere in the world.  All supported computers can be given access to files remotely and VPN. (remote control access to computers, printers, and files)

Starting at $320/month!

On-site Support 2 hrs
Remote Support 2 hrs
Off-site Storage 100 gb

Additional Value


Anti-Virus included
VPN (seats) included
File Server supported
Domain Server supported
Network Monitoring supported
Multiple Office Locations supported

(additional computers $40)

Ready for a Quote?

Our motto is “Making Tech Easy.” McMaster Technical has been serving Calgary for over 20 years, and we are proud of our hard-earned 5-star Google Business rating. We’re ready to serve and look forward to meeting you.

  • Please enter a number from 7 to 14.

What Customers Are Saying

I'm very excited to contribute the 50th review for McMaster Technical and helping to trend their 5 star reputation. Justin's team helped me with a data recovery project. Expectation were well communicated and kept. I am fortunate to know my business is being supported by a solid businessman and technician. I highly recommend McMaster Technical.
Cyril Wong
Cyril Wong
18:56 11 Aug 20
When I first started working with Justin McMaster as my IT professional over 7 years ago it was just Justin McMaster. Now as McMaster Technical with a team of like minded technical professionals their growth has helped transform my business.McMaster Technical provides not only great quality service, competitive product pricing, but leadership and insight. Justin and his team provided crucial feedback to allow my business to make a very important pivot. My generic and old school approach to reaching one of my target markets quickly changed after McMaster Technical’s suggestions thus allowing my business to maintain its competitive advantage.As a technically challenged business owner Justin and his team provided services to help improve functionality of my current devices as well as fix mistakes that were caused by combining a little bit of knowledge with no experience and lots of confidence. This deadly combination sometime resulted in purchasing new equipment, which of course was selected based on “proofing” my devices with backups, maximize storage, and faster connections.Justin and his team are always an email away. I look forward to helping Justin help grow my business by letting him do what he does best “Making Tech Easy”.Thank you JustinSincerely,John CrosserOwner of Knights Financial ManagementOwner of ASPiRE Financial Wellness
John Crosser
John Crosser
18:12 15 Apr 20
I recently posted a review but felt it was necessary to add this. I ran into computer issues this evening that prevented me from finishing a report for a client. I contacted McMaster Technical at 9:37pm (well after normal business hours) desperate for help. In less than 5 minutes Justin was working on the issue which he quickly resolved. If this isn't 5 star customer service I don't know what is. Thanks again for the help!!
Ryan Van Kessel
Ryan Van Kessel
04:36 02 May 19
I will try to restrain my upmost appreciation and high regards for your most professional excellent quality support and knowledge —it has taken huge stress loads off of us and the business functions with our communications and our computer systems . Not least of which with you overseeing everything the savings and costs factors that have been realized .
Robert Sweep
Robert Sweep
20:23 02 Apr 19
Paul Teoh
Paul Teoh
22:03 25 Mar 19
Justin has always been available to help us out whenever we we needed him. Very knowledgeable very orientated.
Protech Gasfitting
Protech Gasfitting
14:12 25 Mar 19
McMaster Technical solves all of my IT issues. They are prompt, professional and thorough. I rely on their expertise to make sure my business website, electronics and programs run smoothly. Whenever I have a question, McMaster Tech has the answer.
Ana Cummings
Ana Cummings
21:39 24 Mar 19
Always on time. Always professional. Explains what is required in a kind manner that an older, non-technical person can understand. I trust MacMaster Technical.
Kristin Dawson
Kristin Dawson
20:48 24 Mar 19
Justin and Aaron are great! They take care of all my technical needs quickly and with thoughtful professionalism. I am technically challenged and these guys never make me feel inadequate. Aaron has found solutions that work for me. I recommend these guys to anyone in need of technical support.
Darlene Duic
Darlene Duic
18:47 23 Mar 19
I have had the privilege using McMaster Technical since their early beginnings to find that Justin and his team are exceptional at what they do. While some companies provide the proper skills and experience McMaster understands service and service they deliver. I would recommend Justin and his team for all your IT requirements.
Steve Caissie
Steve Caissie
18:03 23 Mar 19
Justin at McMaster Tech is very knowledgeable and patient with me when I have to be what feels like the most absurd technical questions. If you're not a techie like me you'll be happy to have him as part of your team. Very responsive and helpful!
Angela M
Angela M
15:54 22 Mar 19
If you need fast reliable service these are the guys for you. I work unusual hours and help is always available if needed...weekends, evenings whatever it takes to get the job done. They even dropped my new laptop off at my house on a Sunday to ensure my business was not interrupted. Top notch service!!! Thanks Ryan
Ryan Van Kessel
Ryan Van Kessel
03:01 22 Mar 19
McMaster Technical has been doing work for us for the last 8 years, we have been getting great results with them and they always have time to take care of our needs.
Peter MacKenzie
Peter MacKenzie
18:28 21 Mar 19
Great experience with Justin and his team. Very professional group..
Monique Britten
Monique Britten
17:19 21 Mar 19
We are using MacMaster for all our computer needs, we found him to be very efficient, user friendly and reasonably priced and we highly recommend his services.
M Terry Leonard
M Terry Leonard
16:55 21 Mar 19
Fantastic service! I use McMaster Technical for all my IT needs. Friendly and efficient, they definitely "make tech easy". I would highly recommend them to anyone I know.
Tracey Morrison
Tracey Morrison
02:27 21 Mar 19
I have used McMaster Technical services for many years for my Physiotherapy Clinic and they have been very prompt with their services and have always resolved my issues. I can highly recommend them.
Lalitha McSorley
Lalitha McSorley
01:49 21 Mar 19
I have used McMaster Technical for my Web Hosting and to help us trouble shoot Web related issues with great success. I highly recommend McMaster Technical for all of your Web and Service related issues. Five Star all the Way !!
Clean Go Green Go
Clean Go Green Go
01:47 21 Mar 19
Matt H
Matt H
00:38 21 Mar 19
We’ve been dealing with Justin and his team for over 10 years now and they’ve never let us down!
Simon Stuart
Simon Stuart
23:22 20 Mar 19
rhean murray
rhean murray
22:59 20 Mar 19
McMaster Technical is your one stop shop for IT related business and personal needs. I have used them repeatedly and every time I do, I get even more satisfied with the degree of specialty they show in handling and answering to my needs. Will definitely use them again. Way to go guys.....
Patrick Emi
Patrick Emi
22:31 20 Mar 19
Justin and his team quickly diagnosed my machine. He took it over the weekend to work on it, to minimize any interruption to my work schedule, and when I got it back it was like a whole new machine! Thank you to the McMaster Tech team!
Tia Laing-Kerr
Tia Laing-Kerr
19:53 14 Jan 19
I've worked with McMaster Technical for close to 3 years now. Whatever your IT needs are and no matter your situation, they always have excellent solutions. Services are always customer tailored to exactly what you need.
Amanda Thomas
Amanda Thomas
16:20 20 Nov 18
We have been working with Justin for at least 10 years & he's always been there for us.3.5 years ago, we opened a boutique fitness studio, today we have well over 10,000 clients and the vast majority of them use our website to book classes and manage their accounts. McMaster Technical hosts our website and our up-time is awesome!
Leonard Seidman
Leonard Seidman
20:55 09 Oct 18
Amazing service
David Howard
David Howard
16:00 28 Sep 18
Always there to help.
Marrianne Holt
Marrianne Holt
15:39 08 Sep 18
I have been through a few tech support services in our 16 years of business and Justin & his Team are the first to have fully followed through on their commitments. The Gift Designers relies on McMaster Technical to keep us always available to our valued Guests which means they are an important member of our service Team. A few things that set them apart from others are these important details: polite, expedient, smart, professional, interested in truly helping our business advance, reliable & prompt, options for levels of support, and truly being good at the work. Super pleased with the support and professional services provided.
Noreen Ward
Noreen Ward
19:03 28 Aug 18
We needed a new computer and Justin set us up with a new desktop at a very reasonable price. Both Justin and Aaron were very professional, they came to the house and set everything up. We now have a very fast system, WiFi through the house and to our printer. We would highly recommend McMaster Technical for any computer issues.
Lorraine Glover
Lorraine Glover
00:29 17 Apr 18
McMaster Technical Services has provided invaluable support to our business for the past several years. They are responsive, can adapt and problem-solve many aspects of technology and quickly adapt to our changing needs.Highly recommended!
Andrea Shandro
Andrea Shandro
16:49 14 Mar 18
KCJ Electric IncThis testimonial is for Justin McMaster. I needed a printer as my old printer had suddenly decided to give up. It had been a really great printer as it lasted me at least 5 years. Without having to pay attention to the changes in the printer market I had no idea where to start. Luckily Justin was at my BNI Meeting. I asked a few questions there and then proceeded to ask many more question over text message later that day. Justin expertly guided me to the best printer for my needs at the price point I was willing to pay. Which for the record was less then Amazons. Justin also hand delivered it to me and informed me where to get the latest drivers. We are so happy with are new printer. Justin really does make tech easy!Kevin Pitman owner of KCJ Electric
Kevin Pitman
Kevin Pitman
05:00 08 Mar 18
McMaster Technical has taken care of my IT needs for several years now. Several years ago I had two other companies try to set up a NAS system with VPN access for a remote employee. They were both unsuccessful after several hours of work. McMaster Technical had me up and running inside of two hours. Since then they keep my computing devices and network operating smoothly. When there is a hiccup they are responsive and efficient.
Electrician Magician
Electrician Magician
13:22 01 Mar 18
As a small business it is not always easy to get suppliers to take your needs seriously. But McMaster Technical has supported is with first class service for probably 10 years now. They are approachable, friendly, efficient and provide cost effective solutions all the time. They took the time to understand our business and I never hesitate to call about any sort of problem or issue. I couldn't ask for more.
Richard Bronstein
Richard Bronstein
19:38 26 Jan 18
Justin provides excellent IT service for our all business computers as well as our home computers. The service is prompt, efficient, and professional, and he has helped us with numerous issues that would have cost our business time, money and hours of frustration, allowing us to focus on the business. We are VERY happy with McMaster Technical and highly recommend them!
Hank Carol Schurink
Hank Carol Schurink
22:44 16 Jan 18
We really appreciate McMaster Technical's quick response time, tech support, professional website development, support for our non profit entities and the personal care given to our accounts.
Susan Schalin
Susan Schalin
20:32 16 Jan 18
Justin McMaster and his Team provide superior service to our small non-profit Agency. Justin is extremely responsive and helpful and most of all cares about ensuring our staff's computer systems are up and running so we can serve people with disabilities who attend our Centre. I would recommend McMaster to any non-profit or business in Calgary that needs professional IT support.
ILRCC
ILRCC
17:01 15 Jan 18
McMaster Technical has been wonderful to work with. Everyone has been professional and courteous while handling our daily IT needs. We simply wouldn't have the time nor knowledge to do this ourselves and knowing McMaster has our needs covered is a huge relief! For several years now McMaster helped us navigate the IT world keeping our systems up and running so we can do what we do best.
Chad Fehr
Chad Fehr
21:08 14 Jan 18
Chris Bruton
Chris Bruton
17:55 14 Jan 18
Karen Behar
Karen Behar
03:16 14 Jan 18
very attentive to my concerns in resolving the problem
ken goldstein
ken goldstein
17:04 13 Jan 18
McMaster Technical has been very supportive with our Board and Membership, we have limited technical skills but McMaster Technical has help us moved forward with a very friendly new Website.No problem has been too small. Very Helpful and Friendly
Wendy Wilson
Wendy Wilson
23:57 12 Jan 18
Great service by Justin and his team, we use McMaster Technical for all of our business I.T. needs!
GoPerformance
GoPerformance
23:55 12 Jan 18
Justin is always there when I need something for my website. Very prompt with his replies and always there to help when I need it! Highly recommend Justin!
Sharlot Quinton
Sharlot Quinton
23:46 12 Jan 18
Justin helped me out with my computer and was extremly knowledgable.You are in good hands with him!
Laurel Williamson
Laurel Williamson
23:41 12 Jan 18
We have been using McMaster Technical for our law firms IT support for the past 8+ years. Justin has been able to provide services including monthly I.T., website, and email services. I firmly believe we have not had I.T. troubles, because issues are addressed before they become problems. I highly recommend McMaster Technical to my friends, family, and colleagues. -Paul
Paul Newcombe
Paul Newcombe
23:34 12 Jan 18
Justin and his team at McMaster Tech have been awesome! They are always there when I need help, even the small stuff. If you have any computer needs I suggest reaching out and seeing how they can help you!
Robyn Ring
Robyn Ring
23:23 12 Jan 18
McMaster Technical have been our IT support for the last year. I consider them an integral part of our business. Justin and his team are very responsive when we have an issue which is vital to the success of our operation.
Syd Howlett
Syd Howlett
23:22 12 Jan 18
Like an I.T. Ninja. Acquired a virus on my PC and my "regular" I.T. company told me it would several days before they could come out and fix my computer (in the mean time I was supposed to turn off my PC, which is really closing my business for several days). I called McMaster Technical and Justin moved his schedule around and was there in under an hour and had me up and running again before lunch. He got there so quickly, I swear he must have landed on the roof of my building via helicopter.
Oliver Baezner
Oliver Baezner
22:12 13 Nov 17
It's great to be a customer of McMaster Technical Services. My high end service business has grown over 13 years. Our tech challenges have grown too. Justin has stayed ahead of our tech requirements, and best of all, he is pleasant to work with.
Milton Bogoch
Milton Bogoch
22:09 17 Oct 17
I've been having Justin and his team work with me more and more over the past few years. From laptops that need updates and fixing, to my laptop completely dying and him being able to accommodate me over the weekend, get me a new laptop set up and also help me with my e-mail hosting and ensuring that everything is running smoothly gives me piece of mind. Things are always done properly and any issues I have are taken care of quickly and almost as soon as I need something someone is able to help. I'd highly recommend using the services of McMaster Technical Services to give you piece of mind with your technical needs.
Amber Romaniuk
Amber Romaniuk
16:12 22 Sep 17